Shipping policy
Secure, Factory-Direct Shipping
Our premium plant care products ship directly from partner factories worldwide. This curation process brings you the best quality while keeping our carbon footprint low - though it means delivery takes a little longer than local stock.
Why the wait is worth it
We partner with top global manufacturers to source exceptional glassware, watering tools, and propagation pieces you won't find at big box stores. Factory-direct = unbeatable selection and pricing, delivered safely in protective poly-foam packaging.
Processing: 1-3 business days
Delivery: 7-21 days (AU/international)
If you need items tomorrow, we're not the right store. For same-day delivery, please shop locally.
Delivery Estimates
| Destination | Expected Delivery |
|---|---|
| Australia | 7-15 business days |
| International | 7-15 business days |
Free Shipping
As specified
Order Tracking & Support
Shipping confirmation with tracking emailed, allow 24-48 hours for activation. Multiple packages possible for fastest delivery.
Breakage Protection
99.9% safe arrival guaranteed. Rare damage? Email support@dripbotanica.com with photo within 7 days for instant refund/replacement.
Delivery
You are responsible for providing a correct, accessible address. We are not liable for carrier delays, customs, or failed deliveries due to incorrect information. Incorrect/refused packages returned at customer expense. Reshipment fees apply.
Questions?
support@dripbotanica.com
Australian business, global craftsmanship. 🌿Happy planting! 🌿